Last updated: April 2026
FlowOps (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.
1. What Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Business name
- Service requirements or enquiry details
- Website usage data (via cookies and analytics tools)
You provide this information when you:
- Submit a form
- Book a consultation
- Contact us directly
- Use our website
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide services
- Communicate with you about your project or request
- Improve our website, services, and user experience
- Send relevant updates or marketing (only where appropriate)
We do not sell your personal information.
3. How We Store and Protect Your Information
We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
Your data may be stored securely using trusted platforms, including CRM and automation tools such as Go High Level or similar systems.
While we take security seriously, no system can guarantee absolute protection.
4. Sharing Your Information
We may share your information with:
- Trusted service providers (e.g. hosting, CRM, analytics tools)
- Contractors or partners involved in delivering your service
We only share information where necessary and ensure reasonable safeguards are in place.
5. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Understand how visitors use our site
- Improve performance and user experience
- Support marketing and analytics
You can disable cookies through your browser settings if preferred.
6. Accessing or Updating Your Information
You have the right to:
- Request access to your personal information
- Request corrections to your information
To do so, please contact us using the details below.
7. Marketing Communications
If you receive marketing communications from us, you can opt out at any time by:
- Clicking “unsubscribe” in emails
- Contacting us directly
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
FlowOps
Email: info@flowops.co.nz
Location: New Zealand
